Frequently Asked Questions
Everything you need to know about your signature scent journey.
Are Vokka perfumes authentic and original?
Yes, we guarantee that all fragrances are 100% authentic. We source directly from authorized distributors and reputable perfume houses to ensure premium quality.
How long does the scent typically last?
Longevity varies by concentration. Our Eau de Parfum (EDP) typically lasts 6-8 hours, while our Extrait de Parfum can last over 10 hours depending on skin chemistry and application.
What is your return policy for opened bottles?
To ensure hygiene and safety, we only accept returns on unopened and sealed products within 30 days of purchase. We recommend purchasing our discovery sets before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout based on international courier rates.
How should I store my perfume to maintain its quality?
To preserve the integrity of the fragrance notes, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer.
Are your fragrances vegan and cruelty-free?
Vokka Perfumes is committed to ethical beauty. None of our products are tested on animals, and the majority of our collection uses synthetic musks and plant-based ingredients.