Returns & Exchanges
At Vokka Perfumes, we want you to be completely enamored with your signature scent; if you are not satisfied, we offer returns on unopened and lightly tested fragrances within 30 days of purchase.
Initiate Your Request
Contact our concierge team at support@vokkaperfumes.com with your order number and the reason for your return to receive a pre-paid shipping label.
Secure the Bottle
Carefully place the perfume in its original designer packaging and secure it within a sturdy shipping box to prevent any damage or leakage during transit.
Dispatch the Package
Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt for your records.
Quality Inspection & Refund
Once our olfactory experts inspect the returned item, we will process your full refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing